At Maurit, we’re committed to delivering high-quality products and a great shopping experience. If something isn’t right with your order, we’re here to help—within the following guidelines:
Eligibility for Return & Refund
Returns and refunds are only accepted within 15 days of the delivery date.
Returns are eligible only in the following cases:
The product is damaged upon delivery.
The size delivered does not match the size ordered.
Non-Eligible Cases
Returns or refunds will not be accepted for orders placed by mistake or for size/fit issues due to incorrect selection by the customer.
Products must be unused, unwashed, and in original packaging to qualify for a return.
Return Process
To request a return, contact our support team within 15 days of delivery at: support@maurit.store .
Once your return is approved, a pickup will be scheduled.
After successful pickup and quality check, your refund will be processed within 15 days to your original payment method.
Important Notes
Return shipping is free for eligible cases.
Any product returned that does not meet our return criteria will not be refunded or returned to the customer.
For any questions, reach out to us at support@maurit.store .
